Effective Date: 07/03/2023 


Parcels Mart Services Ltd (hereinafter referred to as “Parcels Mart”) is committed to protecting the privacy of individuals’ personal information. This Privacy Policy outlines how Parcels Mart collects, uses, stores, and protects personal information obtained in the course of its operations. Parcels Mart complies with applicable privacy laws and regulations to ensure the confidentiality and security of personal information.

2.Collection of Personal Information

a. Purpose and Consent: Parcels Mart collects personal information for specified and legitimate purposes related to its business operations. Individuals will be informed of the purpose of data collection, and their consent will be obtained prior to collecting their personal information, unless otherwise permitted by law.
b. Types of Personal Information: Parcels Mart may collect various types of personal information, including but not limited to names, contact details, addresses, payment information, and any other information necessary for providing services or fulfilling contractual obligations.
c. Children’s Personal Information: Parcels Mart does not knowingly collect personal information from individuals under the age of 16 without the explicit consent of a parent or guardian. If we become aware that personal information of a child has been collected without parental consent, we will take steps to delete it.

3.Use and Disclosure of Personal Information

a. Use of Personal Information: Personal information collected by Parcels Mart will be used for the purposes specified at the time of collection or as otherwise permitted by law. This may include providing services, processing transactions, customer support, and communication.
b. Third-Party Service Providers: Parcels Mart may engage trusted third-party service providers to assist in delivering services. These providers will have access to personal information as necessary to perform their contracted services, and they are prohibited from using the information for any other purpose.
c. Legal Compliance and Protection: Parcels Mart may disclose personal information if required by law or to protect its rights, property, or safety, or the rights, property, or safety of others.

4.Data Security and Retention

a. Data Security: Parcels Mart employs appropriate technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include the use of encryption, secure data storage, access controls, and regular security assessments.
b. Data Retention: Personal information will be retained for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Once personal information is no longer needed, it will be securely deleted or anonymized.

5.Rights of Individuals

a. Access and Correction: Individuals have the right to access their personal information held by Parcels Mart and request corrections or updates if it is inaccurate or incomplete, except where restricted by law.
b. Consent Withdrawal: Individuals have the right to withdraw their consent for the collection, use, or disclosure of their personal information, subject to legal or contractual restrictions. However, withdrawal of consent may affect the ability to provide certain services.
c. Marketing Communications: Individuals have the right to opt-out of receiving marketing communications from Parcels Mart by following the instructions provided in the communication or by contacting us directly.

6.Cross-Border Data Transfers

a. Data Transfers: Personal information may be transferred to, processed, and stored in countries outside the jurisdiction in which it was collected. Parcels Mart will take steps to ensure that adequate safeguards are in place to protect personal information during such transfers, in accordance with applicable laws.
7.Updates to the Privacy Policy
This Privacy Policy will be reviewed periodically and updated as necessary to reflect changes in legal requirements, business practices, and the evolving needs of Parcels Mart and its customers.

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